RETURNS & FAQs
DO YOU OFFER RETURNS?
If you have received a product in error, or the product is faulty, we will replace your product and provide for any postage charges incurred by you in returning your product to us.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Product returns must be unused and in good condition.
Products will not be exchanged for change of mind.
All returns must be advised within 14 days.
TERMS & CONDITIONS
PURPOSE OF GOODS – Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.
ADVICE AND INFORMATION – The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage.
ADVICE AND INFORMATION
The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.